Enjoy a productive and harmonious work environment
When things are done correctly and fairly, people are motivated to perform at their best. As experienced Human Resources and Labour Relations consultants, led by Janice Roberts, we help businesses create positive, productive and compliant workplaces.
With a passion for the fair and practical application of labour law in the employment relationship, we consult to business owners, HR teams and management across the full spectrum of Human Resources and Labour Law related matters.
Our services range from recruitment, training and generalist HR support to employee development and management of misconduct, incapacity and changed operational requirements. We also chair disciplinary enquiries and assist with grievance resolution.
By following best practice and staying current with labour legislation, we help ensure your business remains compliant with a healthy workplace culture.
Services
HUMAN RESOURCES
We ensure your HR contracts, policies and procedures are relevant, compliant and up to date.
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We assist clients with:
- Developing best-practice policies, rules and procedures
- Contract writing
- HR administration and support
- Recruitment and onboarding
- Employee performance management, including rewards, recognition, discipline and termination processes
- HR audits and compliance reviews
- Retrenchment and restructuring
LABOUR LAW MATTERS
We help resolve workplace conflict, including union grievances, misconduct, incapacity and operational requirement processes.
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We help businesses proactively manage, prevent and resolve workplace issues arising from misconduct, incapacity and changing operational requirements.
We facilitate formal consultations, disciplinary hearings and grievance processes, ensuring that matters are handled professionally, fairly and confidentially.
We also prepare and assist clients with representations at CCMA proceedings, seeking practical resolutions wherever possible and supporting clients throughout the dispute resolution process.
COACHING / MENTORING OF HR STAFF
We provide coaching and mentoring to develop HR professionals, helping them build confidence and capability.
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We offer customised training and development programmes for HR practitioners and line managers on a wide range of employment-related topics.
Drawing on extensive practical experience, we provide guidance on best practice, strengthen HR knowledge and equip teams to make informed and effective people-management decisions.
We also mentor HR practitioners and employees who carry HR responsibilities as part of their role, providing a trusted and confidential sounding board for complex HR decisions and workplace challenges.
RECRUITMENT PROJECTS
We provide flexible, end-to-end recruitment services to meet your needs and can manage all or part of the recruitment process.
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Our services include assisting with the drafting of vacancy notices and job descriptions, managing responses through a dedicated email address or online recruitment platform, and shortlisting candidates. We can develop competency-based interview guides and conduct or assist with the interview process for a fair and objective assessment of applicants.
For shortlisted candidates, we can carry out reference checks. We also draft offers of employment and employment contracts for successful applicants.
Beyond appointments, we can also guide the onboarding process and drive the probation period performance review process, so the employer and employee have a strong foundation for long-term success.
DOMESTIC RECRUITMENT RELATIONS
If you employ a domestic worker, au pair, chef or gardener, we can help you navigate your obligations and responsibilities.
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Labour legislation increasingly protects domestic employees, and we provide practical guidance to help you maintain a fair and compliant employment relationship.
From drafting employment agreements and advising on performance management to addressing misconduct, remuneration, payslips, deductions, overtime and leave, we cover all aspects of domestic employment relations.
By ensuring compliance from the outset, we help you minimise risk and approach any CCMA proceedings with confidence should a dispute arise.
About Janice Roberts
Janice Roberts holds a BA Honours degree in Industrial Psychology, has completed the Advanced Labour Law Programme through UNISA, and brings more than 20 years of experience in generalist Human Resources and Labour Relations across a wide range of industries.
Having worked in the fishing, manufacturing, food preparation, office automation and financial services sectors, she has developed extensive expertise in all aspects of Human Resources and Employee/Industrial Relations. Her experience includes training, facilitation, coaching and mentoring.
Based in Cape Town’s Southern Suburbs, Janice works with small, medium and large businesses throughout South Africa, providing practical, professional and trusted HR and labour relations support.
Her goal is to give business owners and management teams peace of mind by ensuring their people practices are compliant, effective and aligned with business objectives.
Some of our valued clients
What our clients say
William Gets - Founder - ROI Marketing For SMEs
“Words are not enough to express the relief of having Janice provide an on-demand HR service for my business. Her knowledge and experience are world-class and the advice so helpful for me as the business owner and my staff. Her fees are very comfortable and worth every cent. I HIGHLY recommend Janice.”
Mdzananda Animal Clinic
“We appreciated the professional and sensitive way Janice assisted in chairing a hearing for us. A difficult situation made a little simpler and manageable.”
Jacqui Nel - Director - Exhibition Freighting GSM
“Janice is an amazing HR person to have on your team. I like that she is always fair to both parties. She always looks for better ways to handle situations that are a win-win for both parties!”
Samantha Hyde - MD and consultant - Southern Shore Recruitment
“I would highly recommend Janice Roberts assisting with any HR or IR services with clients across various disciplines. Janice has a nurturing and caring personality which comes across when dealing with people. Janice is a gifted person who shows her clients that she really cares and will provide you with the best advice for any given situation.”
Nikki Andrew - Operations Manager - Aurik Business Accelerator
“Janice is one of those rare individuals that can balance objectivity, professionalism and knowledge, with kindness, compassion and fairness. I have been a client of Janice’s for the past two years and she has assisted me with a wide variety of HR matters. Janice is abreast of all current laws/changes and HR requirements and is able to handle issues exceptionally well through to completion. Her assistance has been invaluable and empowering and has been extremely insightful on many occasions.”
Robyn Hey - Virtual Attorney
“Janice is knowledgeable and committed to delivering the best service to her clients. She is an excellent voice of reason and is easy to work with. Janice has worked closely with me and my team both as a consultant to our client and as a chairperson of hearings. In both roles she has been a consummate professional. Janice is kind and thorough and offers exceptional service to clients and colleagues alike.”
Nikki Wates - Owner and Manager – The Kids Shack
“Having to deal with problems with employees is never a pleasant situation. Janice helped us to keep a level head when emotions were running high, and offered excellent advice in a highly professional manner.”
Peter Ruthenberg - Owner – Top Carpets Constantiaberg
“Janice came to see me when I had an issue with a staff member and had no idea which way to turn. She guided me through the whole process and made me understand what was happening along the way. Her professional approach was clearly visible and was there to “hold my hand” in a time that was very traumatic for me. THANK YOU Janice for the way that you helped me and guided me.”
Shelley Gordon-Williams - Domestic employer
“Janice took what could have been a really daunting task for us and professionally and succinctly explained and then chaired … a disciplinary hearing … Her advice and knowledge of the task were impressive and the whole process ran smoothly. I felt complete assurance that we were advised as best as we possibly could have been. It was an absolute pleasure working with Janice.”
Catherine Bertram - Domestic employer
“I so appreciated Janice’s in-depth knowledge and willingness to spend time discussing domestic employment and that she’s always being available for advice. I can highly recommend Janice Roberts Consulting!”
Laura Barker - MD – BlackBark Productions
“Working with Janice is an absolute pleasure; she is always available and always finds time to assist. She is very knowledgeable about HR processes and procedures and has been a valuable resource for my business. We look forward to continuing our working relationship with her.”
Pam Viljoen - MD – PrintLogic
“Janice … has a passion and commitment for … all HR related tasks. She is well versed in all the regulatory aspects and also has compassion for you, your business and your people. I highly recommend Janice and her team to anyone who needs HR related actions, policies and processes implemented.”
Tracey Chambers - The Clothing Bank
“Just wanted to say thank you for taking on C’s case. D just gave me feedback on your findings. Just love working with you. You are fair, practical and very professional. Thanks so much!”
“Thanks for your logical thinking. You are great at putting things in perspective and giving a fair and reasonable solution within the ambit of the law.”
Mzukiseni Yidlani - MD – Uhlaza Group
“Mrs Roberts worked at Uhlaza Group in the capacity as an HR Consultant assisting in all HR related functions. She was employed on a pre-determined contractual basis. … She distinguished herself by implementing different processes and procedures in her line function. She performed her duties diligently with positive outcomes that benefitted the company.
Her timeous update of records and regular reporting on staff matters, system improvements and her job function allowed management to make informed business decisions to the benefit of the company. Janice Roberts will be an asset to any institution / company.”